Privacy Policy

Effective Date: 12/03/2025

1. Introduction

Welcome to Golden Heart Care Company (“we,” “our,” “us”). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information on our website when you visit or interact with our site.

2. What Information We Collect

We may collect the following types of information from website visitors, only if voluntarily provided:

Contact information: name, email address, phone number, mailing address.
Service inquiry information: details you submit when requesting services, such as preferred care services, care needs, scheduling preferences, etc.
Other information you choose to provide: any additional information you submit through contact forms, intake forms, emails, or other communications.
Non-personal information: technical or usage data, such as IP address, browser type, pages visited, and time/dates of visits — collected automatically to help maintain and improve our website.

3. How We Use Your Information

We use the information you provide to:

Respond to your inquiries or requests for services.
Provide and coordinate home care services.
Communicate with you about your account, services, or scheduling.
Improve our website and services.
Maintain internal records and for administrative purposes.

We will not collect sensitive personal information (like Social Security numbers or financial data) unless absolutely necessary, and only with your explicit consent.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With our staff or agents for the sole purpose of delivering requested services.
If required by law or in response to valid legal procedures (e.g., subpoena, court order).
With third-party service providers (e.g., for website hosting, data processing, email communication), only to the extent necessary to provide our services — and under confidentiality obligations.

5. Cookies and Tracking Technologies

We may use cookies or other tracking technologies to gather non-personal information about how visitors use our website. This information helps us analyze website traffic, improve our content, and ensure the site functions properly. Cookies do not collect personally identifiable information unless you voluntarily provide it.

6. Your Choices and Rights

You may choose not to provide certain information — although this may limit our ability to respond to your requests or provide services.

You may request to access, correct, or delete personal information you provided, subject to applicable laws and our record-keeping obligations.

If you no longer wish to receive communications from us (e.g., marketing or informational emails), you may opt out by contacting us or using unsubscribe links provided.

7. Data Security

We take reasonable measures to protect the personal information we collect from loss, theft, misuse, unauthorized access/disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure — so while we strive to protect your information, we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have received personal information from a child under 13, we will delete that data promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Effective Date” accordingly. Your continued use of the site following those changes means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to access, correct, or delete your personal information, please contact us at:

Golden Heart Care Company LLC

Email: goldenheartcc@outlook.com

Phone: (803)833-2925

Address: 331 E. Main Street site 200 Rock Hill, Sc 29730

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